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Patient Bar Date Postcard Mailing Frequently Asked Questions (FAQ)



1. I am a current patient of 21st Century Oncology. Why would I be sent a notice about filing a claim?


2. Does 21st Century Oncology’s bankruptcy mean I do not have to pay my bill?


3. Does 21st Century Oncology’s bankruptcy mean it will stop providing services?


4. I am not familiar with the name 21st Century Oncology or any of the debtors and have no idea why I received this notice. Can you tell me specifically what my previous relationship was with 21st Century Oncology?


5. Describe for me the various types of claims a patient might have?


6. How do I know if I have a claim?


7. How can I obtain a proof of claim form?


8. Who do I contact if I have a question about filling out the form?


9. Please remove me from your mailing list.


1. I am a current patient of 21st Century Oncology. Why would I be sent a notice about filing a claim?

21st Century Oncology is providing this postcard to many persons and entities listed in its various databases that have had some relationship with or have done business with 21st Century Oncology. You received this notice because you are, previously were, or contacted 21st Century Oncology regarding becoming a patient. Receipt of this notice does not mean that 21st Century Oncology believes that you have claims against it. The decision to file or not file a claim must be made by each individual that receives the notice. If you need help in deciding whether or not you have a claim, or how to complete the form, you should contact your attorney.


2. Does 21st Century Oncology’s bankruptcy mean I do not have to pay my bill?

Your obligations under your account have not changed. You should continue paying your bill with 21st Century Oncology as you normally would.


3. Does 21st Century Oncology’s bankruptcy mean it will stop providing services?

No. The Company’s bankruptcy filing is a Chapter 11 reorganization which means it is continuing normal operations and providing services to its patients.


4. I am not familiar with the name 21st Century Oncology or any of the debtors and have no idea why I received this notice. Can you tell me specifically what my previous relationship was with 21st Century Oncology?

We do not have access to records to determine more specifically the nature of your past relationship, if any, with 21st Century Oncology. 21st Century Oncology is providing this postcard to many persons identified it its records as former or current patients of its facilities. These records include patients and their family members from many years back, so for some recipients of the postcard 21st Century Oncology may not be an entity they immediately remember. If needed, you can try viewing the list of Debtor names in this Chapter 11 filing (click here for Debtor List).


5. Describe for me the various types of claims a patient might have?

In general, a claim is a right to payment or remedy for something that arose or occurred prior to the Chapter 11 filing. The decision to file or not file a claim, and the type of claim you may have must be made by each individual that receives the notice. If you need help in deciding whether or not you have a claim, or how to complete the form, you should contact your attorney.

Please note you do not need to file a Proof of Claim for your current account or bill owed to 21st Century Oncology. Your obligations under your account have not changed.


6. How do I know if I have a claim?

This notice is being sent to many persons and entities that have had some relationship with or have done business with the debtors but may not have an unpaid claim against the debtors. The fact that you have received this notice does not mean that you have a claim or that the debtors or this court believe that you have any claim. A holder of a possible claim against the debtors should consult an attorney regarding any matters not covered by this notice, such as whether the holder should file a proof of claim.


7. How can I obtain a proof of claim form?

You may download a proof of claim form by clicking on the Proof of Claim Form (PDF) link or by contacting the patient hotline at 877-725-7534 (toll-free) or 424-236-7243 for international callers.


8. Who do I contact if I have a question about filling out the form?

You can find instructions for filling out the claim form by clicking on the Proof of Claim Form (PDF) link. Alternatively, claims can be filed electronically by clicking on Submit Electronic Proof of Claim (ePOC), requesting a PIN and following the instructions.

The Debtors do not handle the claims process and the Debtors personnel, its lawyers and KCC cannot help you or advise you as to how to complete or submit your proof of claim form.

The Bankruptcy Court cannot provide you with legal advice. Do not contact the Bankruptcy Court for assistance or advice as to how to complete the proof of claim form, your rights as a creditor, or the amount of your claim.

If you have questions as to your rights as a creditor or your claim, you should contact a lawyer.



9. Please remove me from your mailing list.

This is the only notice being sent to the broad list of entities and individuals. Unless you file a claim form you should receive no further notice about this case.