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Case Management Procedures Order:
Please review the Order Implementing Certain Notice and Case Management Procedures [Docket No. 47] prior to filing documents in the Avianca Holdings S.A., et al., bankruptcy. A copy of the Order can be viewed here.
Avianca Holdings S.A. and certain of its subsidiaries and affiliates have filed voluntary petitions under Chapter 11 of the U.S. Bankruptcy Code in the United States Bankruptcy Court for the Southern District of New York to preserve and reorganize Avianca’s businesses as the Company continues to navigate the impact of the COVID-19 pandemic. The filing was necessitated by the unforeseeable impact of the COVID-19 pandemic, which has resulted in a 90% decline in global passenger traffic and is expected to reduce industry revenues worldwide by $314 billion, according to the International Air Transport Association. Avianca’s scheduled passenger operations have been grounded since mid-March, reducing Avianca’s consolidated revenue by over 80% and placing significant pressure on its cash reserves. LifeMiles™, Avianca’s loyalty program, is administered by a separate company and is not part of the Chapter 11 filing.

Avianca will continue to operate and serve its customers during this process. As the largest airline in Colombia and El Salvador and the second largest in Latin America, Avianca remains committed to connecting people, families and businesses.

Avianca's case is pending under Case No. 20-11133 before the Honorable Martin Glenn. The Docket can be accessed free of charge here or through the website maintained by the United States Bankruptcy Court for the Southern District of New York (www.nysb.uscourts.gov - fees may apply).

For additional information about the restructuring process and resources, including press releases and frequently asked questions, please visit Avianca’s reorganization website at aviancawillkeeponflying.com.

For additional information, please call (866) 967-1780 (U.S./Canada) or +1 (310) 751-2680 (International) or click here to submit an email inquiry.

Meeting of Creditors

The meeting of creditors pursuant to section 341 of the Bankruptcy Code (the "Meeting of Creditors") will be held on June 9, 2020 at 12:00 p.m. prevailing Eastern Time . Please view the Notice of Chapter 11 Bankruptcy Case for additional information.

Telephonic Meeting
Dial In: 877-727-9367
Participant Code: 1864657#

Rule 9001(5) of the Federal Rules of Bankruptcy Procedure requires that a representative of the Debtor appear at the Meeting of Creditors for the purpose of being examined under oath by a representative of the Office of the United States Trustee and by any interested parties that attend the meeting. Creditors are welcome, but not required, to attend the meeting. The Meeting of Creditors may be continued or adjourned by notice at the meeting, without further written notice to creditors.

Parties & Addresses

United States Bankruptcy Court
Southern District of New York
One Bowling Green
New York, NY 10004-1408
T: (212) 668-2870

Avianca Claims Processing Center
c/o KCC
222 N. Pacific Coast Highway, Suite 300
El Segundo, CA 90245
T: (866) 967-1780

Please file proof(s) of claim, if any, via US Mail or other hand delivery system. Facsimile and other electronic delivery methods are not acceptable.  You must file an originally executed proof of claim.  If you would like a copy of your claim returned to you as proof of receipt, please enclose an additional copy and a self-addressed postage-paid envelope.

Attorneys' Addresses

Dennis F. Dunne
Evan R. Fleck
Milbank LLP
55 Hudson Yards
New York, NY 10001
T: (212) 530-5000
F: (212) 530-5219

Gregory Bray
Milbank LLP
2029 Century Park East, 33rd Floor
Los Angeles, CA 90067
T: (424) 386-4000
F: (213) 629-5063